When we are open
Emergencies will of course be seen immediately, but please telephone first to inform the staff.
During office hours, the surgery is open for prescription collection, counter sales and general advice.
When we are closed
Outside office hours, you will have a choice for your call to be redirected to our out-of-hours emergency veterinary services which, depending on where you choose, is provided by Vets Now based in Upper Brighton Road in Worthing OR Pets Emergency Services in Brighton.
For more information about our emergency services please see here
If you do have to use the emergency service during the night or at the weekend, please be aware that emergencies will be seen at the emergency vet’s premises not at Victoria Road and will incur additional costs due to it being out of surgery hours. These fees must be paid direct to the emergency vet service. Your pet can be transferred to Northdale the following day to continue treatment.